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Ribbon Breaking -Fargo DTC400

Ribbon breaking can be a frustrating and expensive issue. Print Ribbons can break in either a straight cut or a jagged tear. There are different causes and resolutions for each type.

If the ribbon break is a straight cut:

  • Run a self test from the printer
  • Thoroughly Clean the rollers with a 99% Isopropyl alcohol cleaning card
  • Update your driver and printer firmware
  • Calibrate the ribbon sensor
  • Ensure that your driver/printer is correctly set for the card size (CR79/CR80)
  • Try a different ribbon and cards
  • Adjust the card position in the driver by changing the Horizontal value negatively in increments of 2

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  • Change the Print Top of Form setting in the advanced settings of the driver positively by increments of 2 and test print a few cards

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If the ribbon break is jagged tear:

  • Run a self test from the printer
  • Thoroughly Clean the rollers with a 99% Isopropyl alcohol cleaning card
  • Update your driver and printer firmware
  • Calibrate the ribbon sensor
  • Ensure that your driver/printer is correctly set for the card size (CR79/CR80)
  • Try a different ribbon and cards
  • Reduce the image darkness through the printer driver
  • Ensure that you have the correct power supply
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Contact and Authorized Fargo Repair center if your ribbon is still breaking.


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